Privacy Policy.
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YOUR DATA IS SAFE WITH US.
We take data privacy concerns very seriously and want to ensure that your privacy is protected at all times and that you can feel safe on our website.
It goes without saying that we handle your data responsibly, taking into account all the relevant provisions of European and German data privacy laws. Personal data is only collected on this website to the extent needed for technical reasons. Under no circumstances will the collected data be sold or passed on to third parties for other purposes.
The following information is intended to provide you with an overview of how we ensure this protection, what type of data is collected and for what purpose. We therefore ask you to read it carefully.
1. IDENTITY AND CONTACT INFORMATION.
We, PERFORMANCE ONE GmbH, are the responsible party as defined by the German Federal Data Protection Act (BDSG) for your personal data collected, processed and used by us or on our behalf
when you visit our website.
You can find all details about us as well as our contact details in our legal notice.
2. PERSONAL DATA.
Personal data is information that can be individually assigned to you. Examples of this include your name, address, postal address, telephone number or your e-mail address.
Information about your use of the website also counts as personal data. In this context, we collect the following personal data from you: Data on your visits to our website, such as the volume of data
transfer, the location from which you retrieve data from our website, as well other connection data and data sources that you retrieve. This is generally done using log files and cookies.
This applies to our newsletter, contact form and online job application as well as other services such as sending invitations. If you have registered for our services, we generally collect and store your
personal data only to the extent necessary for the performance of the service. The data continues to be stored only until such time as you cancel the service, which you can do at any time. We apply appropriate precautions and up-to-date technologies in our infrastructure to protect your data.
WHAT PERSONAL DATA IS COLLECTED AND FOR WHAT PURPOSE?
2.1 CONTACT FORM.
When you use our contact form, we collect, process and use the personal data needed to reply to your questions or comments. This includes your first and last name and your e-mail address, without which we cannot answer your inquiry.
Also, within the scope of the contact form, we collect other personal data, if you voluntarily choose to provide it to us. This includes your telephone number, which we will use if you wish to be called back. If you enter additional personal data in the »Message« text field as part of your contact request, this will also be recorded in order to be able to answer your inquiry.
If you consciously and actively make use of our contact form, you agree that we may collect, process and use your personal data, which you voluntarily enter in the contact form, for the purpose of advertising our own products and services.
For this purpose, we use the e-mail and online marketing tool Mautic, which is operated and hosted exclusively on servers in Germany. You can access the content of the agreements you have consented to on our website at any time and revoke your consents (in total or individually) at any time with future effect.
2.2 LIVE CHAT.
We are happy to provide you with a means to discuss your questions and suggestions with us in a live chat at the times shown on the website. For the live chat, you must provide personal data such as your name and e-mail address. In order to be able to control the quality of our live chat, the entire chat history (content, date, time) as well as your IP address (shortened) and your location will be
logged on US servers until revoked.
If you enter any personal data during the live chat (such as your name and address, or your telephone number for a callback request), this data will be collected, processed and used as expressly consented by you in the chat, in order to take your related requests, questions and answers into account and to respond to any of your subsequent queries or requests for consultation. Prior to this, we will obtain your express consent to this in the live chat. You can revoke your consents (in total or individually) at any time with future effect.
2.3 CALLBACK SERVICE.
On our website, we provide you with a callback service. To obtain this service, you must enter your name and telephone number in the related field of the contact form. If you voluntarily provide additional personal data in the »Message« field of the contact form (form of address, first name, e-mail address, postal address, desired call time), this data will also be collected. We collect and use this personal data to fulfill your callback request and support you in the best possible way.
2.4 NEWSLETTER.
You can optionally subscribe to our newsletter via our website. Through the newsletter, you receive information once a month about general topics related to the digital world. To manage the subscription,
we collect your e-mail address.
To subscribe to the newsletter on our website, enter your e-mail address, then press the »Send« button.
Due to the double-opt-in process, before the newsletter is sent for the first time, you have to reconfirm explicitly that you want us to activate the newsletter service for you. You then will receive a confirmation and authorization e-mail from us, asking you to click on the link contained in the e-mail and thus confirm that you want to receive the newsletter.
As part of the registration process for our newsletter, to optimize the individual newsletter content we ask you to fill in a questionnaire about your product interests. This is to allow us to send you newsletter content tailored to your product interests.
The questionnaire is completely voluntary. We also ask you to optionally enter your form of address as well as your first and last name to be able to address you personally in the newsletter.
If you accept our data protection declaration by consciously and unambiguously actively clicking on it, you consent to allowing us to collect, process and use your e-mail address and your personal user data (product interests, form of address, first and last name) for the purpose of advertising our own products and services (including sending a personalized newsletter).
You can access the content of the agreements you have consented to on our website at any time and revoke your consents (in total or individually) at any time with future effect.
It is possible to unsubscribe from the newsletter at any time with future effect. At the end of each newsletter, you will find a link to a confirmation page for this purpose. By accessing this page, your subscription to the newsletter will be canceled.
2.5 ONLINE JOB APPLICATIONS.
We are happy to receive applications from you for jobs advertised on our website. By accepting these data protection conditions when you apply, you explicitly consent to the Group-wide storage of your applicant data and the PERFORMANCE ONE-wide consideration of your application for suitable positions during the application process and beyond, for a period of up to six months. You also consent to receiving information about other job opportunities offered by PERFORMANCE ONE.
2.7 LOG FILES AND COOKIES.
Each time you access our site, we collect the following data about your computer: Your computer’s IP address, your browser’s request, and the time of that request. We also record the status, the volume of data transferred, and the downloads carried out as part of this request. The IP address of your computer is only stored for as long as you are using the website and is then immediately deleted or anonymized by shortening. The remaining data is stored for a limited time. We use this data for our website operations, in particular for detecting and eliminating website errors, to measure website traffic and to make adjustments or improvements.
We also collect information about your usage of our website by means of so-called browser cookies. These are small text files that are saved on your storage media and keep certain settings and data
for interfacing with our system via your browser. A cookie usually contains the name of the domain from which the cookie data was sent, as well as information about the age of the cookie and an alphanumeric identifier. Cookies enable our systems to recognize the user’s device and make any preferences immediately available. For these reasons, we also read cookies which are already present on your computer (from Google AdWords or Facebook for example). As soon as a user accesses the platform, a cookie is transferred to the hard drive in the respective user’s computer.
Cookies help us to improve our website and to offer you a better and even more tailored service. They allow us to recognize your computer when you return to our website.
If you do not wish to use browser cookies, you can configure your browser to disable cookie storage.
2.8 GOOGLE ANALYTICS.
Our website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses so-called »cookies«. These are text files that are stored on your computer and enable an analysis of your website usage. For example, they collect data about the operating system, the browser, your IP address, the website you previously visited (referrer URL) and the date and time you visited our website. The data generated by the cookie about the user’s website usage is transmitted to Google and stored on their servers in the United States.
IP anonymization has been activated on this website so that the IP address of users in European Union member states or other countries who are parties to the European Economic Area Agreement is shortened beforehand by Google. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of analyzing user website usage, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
You can find more information about this directly from Google at: http://www.google.com/intl/de/privacypolicy.html#information
The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You can prevent the storage of the cookie by selecting the appropriate settings in your browser. However, we draw the users’ attention to the fact that in this case they may not be able to use all functions of this website to their full extent. Users can also prevent the transmission to Google of the data generated by the cookie and data related to their website usage (including their IP address) as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link. The current link is: http://tools.google.com/dlpage/gaoptout?hl=de.
Google has committed to comply with the Privacy Shield Agreement between the EU and the US, published by the U.S. Department of Commerce, concerning the collection, use and retention of personal data from EU member states. Google, including Google Inc. and its wholly owned subsidiaries in the U.S., has declared by certification that it complies with the relevant Privacy Shield principles.
Furthermore, Google Analytics has obtained certification to the independent standard ISO 27001. ISO 27001 is one of the most widely accepted standards throughout the world.
2.9 GOOGLE USES THE DOUBLECLICK DART COOKIE.
Users can opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy. This cookie does not store any of the user’s directly personal data, but only the Internet Protocol address. Of course, you can also view our websites without cookies. If you do not want us to recognize your computer, you can prevent cookies from being stored on your hard drive by selecting »do not accept cookies« in your browser settings. You can prevent the installation of cookies by selecting the appropriate setting in your Internet browser.
2.10 INDIVIDUAL USER BEHAVIOR.
If you accept our data protection declaration by consciously and unambiguously actively clicking on it, you agree that we may record which of the documents (brochures for example) stored on our website you access or download, and that we may collect, process and use this usage behavior and your resulting interest profile for our own advertising purposes. For this purpose, we use the Mautic e-mail and online marketing tool, which is operated exclusively on
servers in Germany.
By accepting our data privacy declaration, you also consent that we transmit the data of your user behavior on our website (which documents you call up or download) and your resulting interest profile to those of our brand partners who can provide you locally with assistance due to their geographic proximity and range of products and services. These brand partners are simultaneously authorized by you to collect, process and use this personal data for the purpose of advertising their own products and services.
You can access the content of the agreements you have consented to on our website at any time.
You can revoke your consents (in total or individually) at any time with future effect.
2.11 RETARGETING/ REMARKETING.
With the help of the »Custom Audience« offer from Facebook, it is possible for us to address you, as a visitor to our website, and display targeted advertising on your Facebook wall. It is for this purpose that we transmit your e-mail address to Facebook Inc. in the USA, where they compare e-mails with e-mail user e-mail addresses stored. In this way, they can check whether you are a Facebook user with the same e-mail address. Further information on the purpose and scope of Facebook’s data collection can be found here: https://www.facebook.com/about/privacy/.
To avoid receiving personalized advertising from us on your Facebook wall, you can use a different e-mail address than the one that’s used for your Facebook account. If you accept our privacy policy by expressly and actively clicking it, you submit your consent, giving us permission to send your e-mail address to Facebook Inc. for remarketing purposes.
You can access the content of your consent on our website at any time. You can revoke your consent at any time, which will be effective going forward.
2.12 CREATION OF A USER PROFILE / WEB TRACKING.
If you accept our privacy policy by expressly and actively clicking it, you agree that we may collect, use and apply the personal data collected on our website to create a user profile for you, for the purposes of our own advertising, and to combine the individual data collected on the website in a CRM. This includes, after identifying your person, or recording your shortened IP address, in addition to the
form information supplied from you (such as e-mail address, postal address, product interests, telephone number), in particular, the storage of the following data to our CRM:
Your browser type/version
Your browser language
The operating system used by you
The internal resolution of the browser window
Your Internet provider
Your screen resolution
The input method (e.g., touchscreen)
Your browser’s loading speed
The end device used by you (desktop, tablet, mobile phone)
The referrer URL (the previously visited web page),
The type of access (direct access or paid access (e.g., Google AdWords, Facebook,))
The time and date you accessed web pages
Your IP address (in abbreviated form) Demographic: Your age, gender, geographic info.: your location
Your behavior: new visitor / returning visitor, session duration incl. date of leaving our site, page depth, page views, bounce rate, pages/session, date, search terms via site search, page/s visited, your
downloads (file names), your likes, and clicks
The redirect URL (pages you are redirected to) with the page title
The access user agent (Mautic user browser)
Your chat history (if offered and utilized)
The access codes
You can access the content of your consent on our website at any time. You can revoke your consent at any time, which will be effective going forward.
2.13 FACEBOOK SOCIAL PLUGINS.
We use facebook.com social plugins, operated by Facebook Inc. The plugins can be recognized by the Facebook logo or the extension »Facebook Social Plugin«. Data exchange takes place explicitly, not only by clicking on the »Like« button, but also via the code: Facebook performance.one code. This data cannot be viewed or changed in bundles by PERFORMANCE ONE as the site operator. Details on how Facebook handles your personal data can be found in Facebook’s privacy policy: www.facebook.com/policy.php
2.14 TWITTER SOCIAL PLUGINS.
For Twitter and its re-tweet functions, we use so-called »social plugins« by twitter.com, which is operated by Twitter Inc. When you use the re-Tweet functions, the websites you visited will be disclosed to third parties and linked to your Twitter account. Details can be found in Twitter’s privacy policy: www.twitter.com/privacy
2.15 GOOGLE+ SOCIAL PLUGINS
We use the Google »+ 1« button. When a user accesses a web page on this website and activates the Google »+1« button, the browser establishes a direct connection with Google’s servers. The content of the »+1« button is transmitted directly to your browser by Google and integrated into the website. We have no influence on the amount of data that Google collects with the assistance of this button. The purpose and scope of the data collection and the further processing and use of the data by Google as well, as your rights and setting options for the protection of your privacy, can be found in Google’s privacy policy: https://www.google.com/policies/privacy/partners/?hl=de
2.16 USE OF SALESVIEWER ® TECHNOLOGY.
This website uses SalesViewer®technology from SalesViewer® GmbH to collect and store data for marketing, market research and optimization purposes.
User profiles, via a pseudonym, can be created from this data. So-called tracking scripts are used for this purpose, which serves to collect company-related data. The data collected with these technologies will not be used to identify the visitor to this website, and will not be combined with the personal data of the bearer of the pseudonym, without the express, and separately obtained, consent of the person concerned.
You can object to the collection and storage of data at any time, which will be effective going forward, by clicking this link https://www.salesviewer.com/opt-out to prevent future collection by SalesViewer® within this website. By doing this, an opt-out cookie for this website is stored on your device. If you delete cookies in this browser, you need to click on this link again.
2.17 HOTJAR.
PERFORMANCE ONE uses the web analysis service Hotjar, by the company Hotjar Ltd., on some websites. Hotjar Ltd. is a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business
Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe
Tel.: +1 (855) 464-6788).
This tool is able to track movements on various websites on which Hotjar is installed, and can then be traced (via so-called heatmaps). For example, it tracks how far users scroll, which buttons users click,
and how often. Further, it is also possible to obtain feedback directly from website users, via this tool. This enables us to gain valuable information to make our websites even faster and more
customer-friendly.
PERFORMANCE ONE pays particular attention to protecting your personal data when using this tool.
So, we can only track which buttons are clicked, the history of the mouse, how far is scrolled, the screen size of the device, device type, the browser information, geographical location (only the country), and the preferred language for displaying our website. Areas of the websites in which your personal data or that of third parties are displayed are automatically hidden by Hotjar, thereby making them non-traceable at any time.
Hotjar offers every user the option of preventing the Hotjar tool from being activated, with the help of a »Do Not Track« header, ensuring that no data pertaining to the online activity on the respective website is recorded. This is a setting that all commonly-used browsers support in their current versions. Your browser consequently sends a request to Hotjar to deactivate the tracking action for that specific user. If you are active on the PERFORMANCE ONE website via different browsers/computers, you must set up the »Do Not Track« header for each of these browsers/computers, separately.
Detailed instructions with information pertaining to your browser can be found at: https://www.hotjar.com/opt-out
More information on Hotjar Ltd. and info. on the Hotjar tool can be found at: https://www.hotjar.com
Hotjar Ltd Privacy Policy Find us at: https://www.hotjar.com/privacy
3. DATA USE FOR SPECIFIC PURPOSES.
We observe the principle of purpose-related data use and only collect, process, and store your personal data for the purposes for which you have provided permission to us. Your personal data will not be passed on to third parties without your express consent unless this is specifically necessary for the provision of services, or for the execution of the contract.
Any transmission of data to state institutions and authorities, who are entitled to receive information, will only be done within the framework of the statutory obligations to provide information, or if we are obliged to provide information via a court order.
We also take company-internal data protection very seriously. We oblige our employees, and service providers commissioned by us, to maintain strict confidentiality and to comply with the data protection regulations.
4. OPTIONS FOR INFORMATION DISCLOSURE AND RIGHTS IN THE EVENT OF ERRORS.
Upon request, you will receive information, free of charge, concerning all your personal data stored by us; this includes the origin of this data, the recipient, or the categories of recipients, to whom data will
be passed on, and the reasons for storing such data. You can also have errors and inaccurate data corrected, updated, deleted, or blocked at any time. Please note that data protection regulations and
data protection practices, e.g., at Google, are subject to continuous change. It is therefore advisable and necessary to keep informed regarding changes in the legal provisions and various practices for companies. E.g., Google.
5. OPTIONS FOR SELECTION AND OBJECTION.
You can revoke your consent to the collection, processing and use of your personal data at any time, going forward. This means that your personal data will be blocked or deleted and will no longer be used for the purposes associated with the (previously granted) consent.
To withdraw your consent, please contact us. If you have any questions or inquiries regarding our collection, processing, and/or use of your personal data, please do not hesitate to contact us
(privacy@performance.one).
6. LIABILITY.
For content:
The content in our web pages were created with great care. However, we cannot assume any liability for the correctness, completeness and/or up to date status of the contents. As a service provider, we are responsible for our website’s contents, in accordance with the general laws of Section 7 para.1 TMG. According to Sections 8 to 10 TMG, however, we as a service provider are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to the general laws remain unaffected by this. However, liability in this regard is only possible from the point in time at which a concrete infringement becomes known. If we become aware of such violations, we will remove such
content immediately.
For links:
Our offering contains links to external websites of third parties, over whose contents we have no control. We cannot, therefore, assume any liability for such third-party contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Any (subsequently-added) illegal contents were not recognizable at the time of linking. However, a continuous control of the contents of the linked pages is not reasonable in the absence of concrete indications of a violation of
the law. Upon notification of violations, we will remove such links immediately.
7. COPYRIGHT.
The content and works on these pages created by the site operators are subject to German copyright law. The duplication, processing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Insofar as the content on this site was not created by
the operator, the copyrights of third parties are respected. Specifically, the contents of third parties are marked as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. Upon notification of any violations, we will remove such content immediately.
8. CONTACT.
Your trust is important to us. We would, therefore, like to answer all your questions regarding the processing of your personal data. If you have any questions not clarified by this privacy policy, or if you
would like to receive more detailed information, please contact us via e-mail at privacy@performance.one.
